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Privacy Policy

PRIVACY NOTICE

deepnrgs (hereinafter referred to as “the Company”), with its address at 1021 W Hastings St, Vancouver, BC V6V 2R6, Canada, is aware of the importance of the appropriate, controlled, and informed use of our clients’, suppliers’, and users’ personal data.

Therefore, the Company provides this Privacy Notice to inform you about our policies and practices regarding the collection, use, storage, transfer, and general processing of your personal data, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”) and other applicable regulations.

1. Personal Data We Collect

We may collect your personal data in various situations, such as:

  • When you decide to hire our professional services.
  • When you request information, advice, or a quotation.
  • When competent authorities request information for compliance with legal or tax obligations.

The categories of personal data that we may collect include:

  • Identification data: name, address, date of birth, phone number (landline or mobile), email, passport, driver’s license, among others.
  • Employment data: work address, position, work email, work phone number, among others.
  • Tax or billing data: name or business name, Tax ID (RFC), fiscal address, among others.

2. Purposes of Processing Your Personal Data

Your personal data will be used primarily for the following purposes:

  • To prepare, process, and manage the professional services or products you have requested.
  • To prepare accounting, tax, or administrative documentation related to such services.
  • To comply with legal and contractual obligations.

Additionally, your data may be used for secondary purposes, such as:

  • To provide information about new services or updates.
  • To evaluate the quality of our services.
  • To conduct satisfaction surveys.

If you do not wish your data to be used for secondary purposes, you may express this by sending an email to: info@deepnrgs.com.

3. Security Measures

The Company has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access, use, or processing.

4. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

As the owner of your personal data, you may exercise your ARCO rights at any time, as well as revoke your consent or limit the use or disclosure of your data.

To exercise these rights, please send a written request to our Personal Data Protection Department via email at info@deepnrgs.com, or by mail to the address listed at the beginning of this document, directed to deepnrgs Personal Data Protection Department.

Description of ARCO rights:

  • Access: To know what personal data we have about you, how we use it, and the conditions of its processing.
  • Rectification: To request the correction of your personal data when it is inaccurate or incomplete.
  • Cancellation: To request the deletion of your personal data when you believe it is not being processed in accordance with legal principles and obligations.
  • Opposition: To object to the processing of your data for legitimate reasons.

5. Changes to This Privacy Notice

The Company reserves the right to make modifications or updates to this Privacy Notice at any time, to comply with legislative, internal, or service-related changes.

Such modifications will be made available to the public on our website https://deepnrgs.com/, in the section corresponding to the Privacy Notice.

6. Contact

For any questions, comments, or requests related to this Privacy Notice, please contact our Personal Data Protection Department:

  • Email: info@deepnrgs.com
  • Address: 1021 W Hastings St, Vancouver, BC V6V 2R6, Canada
  • Attention: deepnrgs Personal Data Protection Department